CONTACT US
Our local, in-house Client Service Center is here to serve
Located in our Benton Banking Center, our client service center is available to give you the expert banking assistance you need. Get details about our checking and savings accounts, IRAs, CDs, and more. Check the current status of your loan, or get information about a new one. Report lost or stolen cards or notify us about fraudulent transactions for immediate action. Our team is eager to help you!
Phone Numbers
Local: 270-527-4600
Toll-Free: 888-226-5669
Client Service Hours
Monday - Friday: 8:00am - 5:00pm
Saturday: 9:00am - 12:00pm
Our Client Service Representatives can assist you with:
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Telephone banking
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Account inquiries - checking, savings, IRAs, CDs, loans, etc.
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Debit card inquiries and credit references
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Stop payments / debit alerts
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Opening new accounts
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Online banking assistance
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Transferring funds
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Upcoming travel information
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Processing ACHs and loan or cash reserve payments
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Reordering debit cards or checks
Services
Text us!
Not a fan of phone calls? Text us! Enjoy our top-notch client service without the hassle of being on the phone and dialing in! Text us at (888) 226-5669 and our team will be happy to assist you with all of your banking needs. Our team responds to texts, emails, chats, and other messages on Monday - Saturday from 7:00 AM - 7:00 PM and 2:00 - 7:00 PM on Sunday.