At CFSB, our goal is to make your banking experience as easy as possible by providing you the assistance you need, when you need it. Protecting your personal information is extremely important, so when you call we will ask some additional questions that only you would know.
Have you ever purchased gas for $30 only to login to your CFSB Digital Banking and see a $75 charge? OH MY! In most cases this is a preauthorization. The amount is held by the merchant until the transaction is settled for the original charge, or the hold "falls off".
Why did the purchase I made on Thursday clear before the purchase I made on Monday? Items clear your account based on when a merchant settles the transaction. The time and day you make the transaction doesn't always determine when the item will clear your account.
Notifying the bank when you travel is very important. To better protect your account, our Fraud Center will notice purchase activity from locations outside your normal area and 'lock" your card. Whenever you plan a trip, you can submit a travel note via digital banking yourself or we can place a travel note on your account.
Our routing number is 083903328.
Yes, you absolutely can! Mobile wallet works the same as if you inserted your CFSB debit card into the card reader at the merchant and is processed the exact same!
Rolling your own change is a thing of the past! We offer change machines in each of our markets. This is a free service to our CFSB Clients!
We offer telephone banking, this service is free and available 24/7. You can quickly and easily make account balance inquiries and more outside of our normal banking hours. Dial 270-527-2222!
Yes! Your CFSB Discover debit card is accepted nationwide by 99% of the places that take credit cards. If you ever encounter the 1% that does not accept Discover, we encourage you to call us at 888-226-5669 and let us know!
A Live Teller Machine (LTM) is a video-based, interactive technology that allows clients to conduct transactions with a centrally located teller. In normal terms, you can video-chat with a someone on our team when conducting a transaction the LTM if you need help! Using an LTM allows you to cash checks, make deposits, loan payments as well as many other services!
